We stand behind the quality of our products and guarantee our workmanship.
If 7 days have gone by since the delivery of your purchase, we can't offer you a refund or exchange, unfortunately. Please be reminded that Our policy lasts 7 days from the date that you receive your product from us. Mexico, Central America, South America: 2-4 Weeks Processing Time: 10 – 15 business days (in regular seasons) or more depends on holiday seasons. United States, Canada, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Austria, Belgium, Bulgaria, Croatia, France, Georgia, Germany, Greece, Iceland, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Poland, Romania, Spain, Sweden, Switzerland, Turkey, United Kingdom, Australia, New Zealand, Israel, Mexico, Brazil, Costa Ricaĭelivery Time = Processing time + Shipping time Packages may take an additional 1-2 weeks to arrive in your destination states due to the limited amount of air routes at this time. When your package arrives in the destination country (the US), the tracking will take longer than expected to get further updated due to a dire shortage of workers transporting and scanning packages at local carriers' facilities including USPS. IMPORTANT: SHIPPING DELIVERY DELAYS 2021 (Updated)ĭue to COVID-19, and high demand season (Christmas 2021) the Countries are restricting cross-border travel due to the pandemic and have reduced air freight routes allowed into the US, EU, AUS, and other regions.